Bellvista and Bells Reach
Community Association (BeCA)

Aircraft Noise Complaints

Caloundra Aerodrome is owned and operated by the Sunshine Coast Council. The site was originally reserved as an aircraft landing ground in 1931. 

Today, activities at the aerodrome include general aviation-related businesses, light fixed wing aircraft and helicopters.  The Caloundra Aerodrome provides direct employment for over 150 people and subsidiary employment for many others via ancillary businesses on the Sunshine Coast.  

Caloundra is a “Non-Towered” Aerodrome and comes under the regulations of Air Services Australia (ASA) and the the Civil Aviation Authority Australia. (CASA).  CASA controls pilots’ licences and any pilot who repeatedly goes outside CASA’s guidelines can have their licence revoked.  Therefore pilots carefully follow the guidelines set down by CASA.  These guidelines are different to the guidelines outlined in the Fly Neighbourly Agreement. 

The airport is available for any aircraft to use at any time, day or night.  As long as CASA Guidelines are being adhered to, any aircraft is welcome to use the aerodrome.  However ONLY aircraft based at Caloundra Aerodrome are bound by the voluntary “Fly Neighbourly Agreement”. 

Training areas were designated some time ago in areas adjoining the aerodrome and well before the construction of Pelican Waters and Bellvista and thus well away from any residential areas in those days..
Originally the Bellvista Estate was designed by the developer Lensworth. Their original planning submission was rejected by the Caloundra Council as the estate would be situated under designated aircraft training areas.  Lensworth then took its development proposal to the State Government where the State Government overturned the Caloundra Council’s rejection.

Therein lays the problems some Bellvista and Bells Reach residents experience today and why the airport businesses frequently use the “We were here first” line of argument.

In response to resident concerns, Council has developed a policy which endeavours to provide aerodrome users with guidelines above and beyond those of ASA and CASA for aircraft based at Caloundra Airport.  

These guidelines are known as the Fly Neighbourly Agreement which are a non-enforceable agreement between Caloundra Aerodrome Companies and the Council. 

You can download a pdf of the Fly Neighbourly Agreement from the Council website  HERE

Please note that the Fly Neighbourly Agreement is only for training flights for industries based at Caloundra Aerodrome.  Other aircraft not conducting training flights can use the aerodrome 24 hours per day, 7 days per week.  Aircraft who are visiting Caloundra Aerodrome are NOT bound by the Fly Neighbourly Agreement, but is expected that visiting aircraft be aware of the agreement. 

Making your own complaint to the national Noise Complaints and Information Service (NCIS);

If you have a concern regarding the behaviour of any aircraft above Bellvista you are entitled to lodge a complaint. 

You could contact Air Services Australia which administers the Noise Complaints and Information Service (NCIS). 

You can read more about how you can lodge a complaint regarding Aircraft Noise to NCIS  HERE

Please detail the concern you have, the outcome you seek and any questions you wish to raise. 

You only need contact NCIS once for them to consider your matter.  Repetitive contacts, and contacts only expressing general dissatisfaction may not be responded to.     

So your complaint can be acted upon, you will need to provide some details of the offending aircraft.  You should note its colour, the number of wings and engines it has and any registration details you can see.  You should note the offending behaviour and if possible a photograph.

Feel free to contact BeCA to pass on any report you have made regarding inappropriate aircraft behaviour over our estate by clicking 
HERE.






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