BeCA has recently received an email from a resident who lives in Bells Reach regarding poor mobile phone reception. The resident runs her own legal business from home. When she receives a call (she is with Telstra) she has to run outside into her front garden to take the call.
Needless to say the resident is really uncomfortable about this when she needs to discuss confidential issues while chatting away on the phone in her front yard. BeCA is also aware that businesses at Bellvista Market Place have experienced landline problems as well.
When their landline service goes down the local businesses seek support from Telstra. Telstra’s best solution is that the problem is caused because these local businesses are not connected to the NBN. If they connect to the NBN their landline service will be improved.
After chatting with one business owner it was explained that NBN is not the most economical way for them to connect. In their circumstances it is better and more economical for them to connect to the internet and have their landline service supplied via mobile phone data. Needless to say these businesses are hanging out for the new Mobile Phone tower to be built.
A site for the new tower has already been prepared. It is situated in the bushland between Baringa and Arbour.
Stockland, Council and Telstra are all required to complete applications to build the new Mobile Phone Tower and have it processed, approved and signed off by the State Government Department of Natural Resources, Mines and Energy (DNRME) It is BeCA’s understanding all documentation is in order and agreements have been completed by Stockland, Council and Telstra, It now requires the final processing and being signed off by the State Government Department of Natural Resources, Mines and Energy (DNRME).
It seems that the delay with this final stage has meant the project has now seemingly come to a halt. The need for improved mobile phone service for this area is crucial for residents and local businesses alike. Therefore the final completion of a process and a a final signature appears to be be holding up the approval to build the new tower. When the new tower is built and in service, our area would get the mobile phone service it requires.
BeCA has sought support for both sides of State Government to see if the process can be completed and signed off giving approval for construction to go ahead. Then we should receive the appropriate mobile phone coverage. It will mean local businesses can operate as they should and effectively service our area.