BeCA receives several emails per week via the “Contact Us” page of this website from concerned residents. It can be difficult at times to distinguish which emails we should pursue directly and which ones we should pass on the the SCRC Service Request webpage. BeCA usually advises residents that general maintenance issues be referred directly to SCRC via their website themselves. You can see the “Service Request Form” HERE. This usually gets a swift response from Council plus an all important “Reference Number”.
This text has recently been added to the BeCA Website “Contact Us” webpage:
You should contact the SCRC Caloundra (HERE or (07) 5420 8200) for issues to do with items such as illegal parking in your street, hooning (or 000 for the police), noise, vandalism, parks and garden issues, road safety issues etc. You could direct problems such as illegal trail bike riders, hooning, suspicious happenings directly to the local police (07 5439 4444) or ring 000. If you do not have satisfaction with the response, then you could contact BeCA.
Though BeCA shares your concerns about the neighbour’s cat, the barking dog, the illegal parking or the hoon tearing up the street we are not the best to contact in the first instance. However you could forward a copy of the response you received to your “Service Request” on to BeCA for the Association’s information.
However an email we received yesterday was one which BeCA felt was of a community concern, in particular the safety of children. The email detailed the problems of a pedestrian crossing point on Rawson Street at the park opposite Tanna Villas. The photos below illustrate the problem for persons crossing the road to the west from southbound Rawson St traffic.
BeCA’s Landscaping Sub -Committee chairperson Bob Smith made immediate contact with Murray Forsyth at the SCRC who will have a team onsite in the next few days to cut back the plants and make the crossing safer for all to use.
Click on the photos for a larger view.